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2.0 Based on 32 reviews
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  • Customers like
    • Selection 6
    • Price 4
    • Knowledgable sales staff 3
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    • Customer service 4
    • Lack of honesty 3
    • Rude service staff 2
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The tire installer damaged my car,claims the part fell off. Spent 3 hours at the East Hartford location,9:30am-12:30pm for 1 tire. I will never go back to that location.

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Agree Saturday morning so busy. Waited in line like everyone else. Got served by a young person. I'm shopping for 4 tires to be done a week away from today so no problem, right? Wrong. Just like other complaints, ignorant, don't give a S*** attitude and just want you to buy. I asked to see the screen so i could see the tire tread on a couple of tires and want quiet running tires, after the third tire showing he says, and i quote" Oh your just... Read more

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Chris was very very rude !!! They just lost a customer and im pretty sure many others !! Would never go back there !!

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Had a great experience with Town Fair Tires!!!!!!!!!! I had four tires changed. Associate explained everything to me in detail. Showed the different tire, sizes, and type of weather they can handle. I was so worry about the price. Associate showed me different price to fit my budget. I was impressed with the warranty that the company offers. Associate also let me know that you get a free front alignment, so you pay for the rear alignment. I... Read more

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I had a problem with my tire light on so knowing I would have to replace a senser I bought new rims and had all 4 sencers replaced and the light was still on and was told that they did not have the software for my car a 2014 Kia Forte. Why would I get all that work done if I knew they could not reset the light. I had to go to where I bought the car and was told it would cost 150 dollars to do it and that it was against the law for Townfair to do... Read more

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I had to wait 2 hours to have my car balanced and switch tired- they said it would be twenty minutes

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Their staff are arrogant and rude. All they try to do is sell you new tires by claiming your tire(s) are illegal. I've challenged them on this claim and they couldn't back it up with facts from DOT. These guys are tore changers who come off as DOT Inspectors. Save your time and money and go to CT Tire in Berlin. They are straight up on everything.

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Rudest employees I have ever seen. Bunch of immature punks that need to be spoken to. I can't see how a business stays open with employees like that. Never going back

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Never will do the tire rotation or balancing in Town Fire Tire again in Quincy,MA !!! They did very neglect job,the guy who work on the car miss again some of the plastic caps on the allow wheel bolts, the car still was not balanced so the car still got vibration with over 50mph. And I questioned the Manager about all this the answer was : No big dill thats the only plastic caps and I have to complain for balance immediately ! $59.45 for... Read more

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Three different alignments from two different shops [Norwalk and Brookfield Ct.] and the report that they gave me shows that it is still not within specs. After the second alignment, they sent me home with my car and told me I had to break a nut loose so they can adjust it. What?!?!?! So, in my driveway with my car jacked up, I had to loosen a nut for them. What>!?!?! You can’t make that up! I contacted customer support after the third failed... Read more

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