Town Fair Tire
Reviews and Complaints
The worst customer service
- Service
Preferred solution: Let the company propose a solution
Price match my ***
Something on the highway kicked up and took out the sidewall on my truck while way to dealer for Warranty work. The dealer quoted me $220.00 for the tire mounted and balanced.
Thought that was high to had them mount the spare on the allow wheel so I could shop around for a spare replacement. Found the tire on Tire rack for $175 town fair clamed they would match but they had to order my Size. Tire came in so I dropped of the rim to have the tire mounted. It wasn't till checkout that they informed me of all the extra charges.
Delivery, Mounting, Balancing etc total came out to $220.00 same as the dealer and same as they would have charged me without the match. Strange how that matched exactly.
So I called another town fair asked about the match then gave them a price 15 dollars less they said I would have to bring a printout of the page for them to verify but he would give me a tentative quote over the phone ....and wow low and behold if they didn't come to the same exact price $220.00 amazing. Will NEVER buy tires from these guys I now buy tires from the tire rack go to the depo pick them up and pay $15 a tire to have them mounted and balanced.
Staff Review
Other Product Review
Town Fair Tire - Tire Replacement Review from Haverhill, Massachusetts
Can't align my tires correctly
We have 4 cars & I've purchased multiple sets of tires at TFT for each over the past 10 years. In 2014, despite 3 visits, TFT claims they cannot align my tires.
In January they sent me to my mechanic because they said they couldn't make adjustments. My bad, I didn't go & in 10 months wore my front tires. In Oct I replaced the tires & TFT again sent me to my mechanic. My mechanic knew WITHOUT ME TELLING HIM I'd gone to TFT.
He told me everything was fine and can be easily adjusted with a hand wrench.
I returned to TFT & they again sent me away a third time this year with tires out of alignment. VERY disappointing.
- Prices and selection
- Mounting and alignment
Preferred solution: Deliver product or service ordered
Other Product Review
Bad tires and no help from town fair tire
- Satisfaction
- Customer service
Preferred solution: Let the company propose a solution
Town Fair Tire - Tires Review from New York, New York
Just at the Topsham store to have winter tires put on. I was yelled at by Rick.
Rick was very rude. I've purchased tires there in the past and have never been treated this way.
They have lost a customer because of the way Rick treated me! I will be telling may friends about my experience!
Town Far Tire Damaged wheels
Did not honor the warranty
We are a business customer and have used Town fair Tire in Everett Ma to equip our business trucks. We had a problem when One tire had side wall damage. We purchased road hazard on all four tires. Since the driver did not have the original receipt they would not honor the warranty.
This should have been in the Town Fair Tires records since Town Fair sells these exclusively. The manager said there was no record of this transaction. Seems hard to believe when we have equipped all our vehicles at Town Fair Tire.
We will no longer do business with Town Fair Tire.
Preferred solution: Full refund
Scam Artists
No patch seems ever possible...
Horrible Service Techs
WATERBURY CT - PUT ON WRONG TIRES "by accident"
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Not to be rude but it says it right on the page that you have to pay for delivery mounting and balancing