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1.8

I arrived 20 min early for a 2pm scheduled appointment. At 4pm they informed me I was now 3rd in line...

Never told me anything until I asked. Then said it wasn't their fault.

They got bussy with lots of people coming in.... REALLY.

Location: 481 Boston Post Rd E, Marlborough, MA 01752, USA

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Same experience here, made a one o'clock appointment,was told they were behind, they said I could leave the car and it might take about three or four hours. All I made the appointment for was a 2 wheel speed balance.

What a bunch of unprofessional dopes .

I was in the auto business for 26 years and I have never seen the auto service business in such bad shape. To balance two wheels is about 35 to 40 minutes max.

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