Town Fair Tire
Reviews and Complaints
Musconception
Preferred solution: Price reduction
Lied too
Preferred solution: Deliver product or service ordered
Deceptive Warranty Practices
Purchased my 3rd set of Goodyear F-1 Eagles for my truck and the Front Right tire developed a bubble on the sidewall within a week. I called and got the "call center" and was told the replacement was covered under the 30 day warranty.
The service center ordered the tire and scheduled an appointment. Arrived for the appointment and got a call from Chris at the Norwalk store who told me the tire is not covered by warranty, the tire was damaged by a road hazard (I doubt that, but am not the only driver of the vehicle). Very condescending towards me and the "call center" accused me of lying, and accused the "call center" of misrepresenting the warranty without any authority. I explained, the call center has as much apparent authority as Chris in the store.
The whole conversation was necessary because miraculously they covered the tire under the warranty and charged me $40 labor.
Capitalism is a great thing, I get to say "Good-bye Town Fair tire, I'm taking my business elsewhere".
I have no reason to lie and certainly don't the aggravation. Next time, I'll pay the dealer the extra few dollars and avoid being treated rudely.
- Salesman chris
- Lack of honesty
- Respect
Preferred solution: Just show me some respect as a customer, and don't accuse me of lying.
Won't be back
- Good tires
- I feel scammed with overcharges
Preferred solution: Refund of ROAD HAZARD FEE. Also, tire warning light is on.
Contacting my store
Will not honor warrantee
- Customer relations
- Misrepresentation of services charged
Preferred solution: Too late. Found another dealer.
Not a very good experience
Service complaint
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Verified Reviewer | Danbury, ConnecticutTires
False Advertising
- Rude service staff
- Pour customer service
- Misrepresentation of services charged
Very helpful
*** service
Too bad alignments and a remarkably poor service attitude
Tire problem
Completely incompetent machanics
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I don’t see “covered in grease”. I do see a primadonna.
If you want better service you will have to pay for it through your vehicles particular brand dealership. A few brewery prints is t going to kill either you or you daughter. You even post that each and every time you go in there you are demanding a free detailing. Don’t lie now and say you don’t.
A few fingerprints IS NOT worth the full cost of a detailing and you know this. You are taking ANY opportunity you can find to get extra value that you truly do not deserve. A box of tissue for both wipeing off the prints and for your whining is all you deserve. You’re a real piece of work lady.
At some point someone is going to do to you what you have been doing to others. Then we will see a post from you on how unfair it is that it was done to YOU.
You KNOW beyond any shadow of a doubt that you are a serial whiner and you use that to YOUR benefit. It’s wrong and you should really be held accountable for your actions.
Maybe your just incredibly OCD. I don't see anything in these pics