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every time i bought tires for my 1 ton they offer tire alignment, free if the truck does not need it. I always have paid for alignment, so i painted all the adjusters. Guess what, nothing was changed. i asked the customer rep how this could be done? He credited me the...
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2.4
#1189171
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My husband and I went to Town Fair Tire in Hanover, Ma last week (2/1/18) to get a new tire. Unfortunately the last time I needed a tire replaced I went toTown Fair Tire and my spare/donut was never put back into my car. Of course we discovered this when we tried to...
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1.0
I didn't like
  • Customer relations
  • Offloading truck dangerous to customers
  • Service
#1186266
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I had tires mounted at your augusta maine location back in October. They damaged my wheels. I returned to let them know and they sent me to the dealership and told me they would pay for the dealrr to recap my rims. Long story short, that cant be done and i got a 2500...
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1.0
#1180658
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manager fired a mr harewood when he went to your manger and asked to remove himself for 10 minutes because of another employee harrasing him an wont stop mr harewood is 18 the other person in his 30s. so he fired mr harewood. he didnt leave the property at all the...
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Anonymous
Anonymous

Mr harewood should file his own complaint with MA state.

1.0
#1171926
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On Dec.21,2017 i had to return my car to the Town Fair Tire location in Seekonk, MA.. because the 4 tires i purchased from them were defective. The belts inside the tires were coming apart causing separation that was recognized by a TOYOTA TECH during an oil change...
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1.0
#1153281
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On Dec 8, 2017 I told my niece to bring her car to the New Britain store.She made a appointment for 1p.m., they told her the car would be ready in a couple hours. The made her pay for the service upfront, when she called for her car a couple of hours later @ 3.Town...
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#1150148
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Town Fair Tire - Very unprofessional!!! Steve at the Bangor store!!!!

***!! How did Steve become a manager at the Bangor store. I'm a contractor and employees. The last thing I would do is yell at them in front of my costumers. Not once but three times. This is strike three for me and I will NOT be going back!!! Will not advise anyone I know to go. Will not advise ANYONE to go. Pay double someplace else.
2.7
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1131458
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Town Fair Tire - *** service

Spent 1000 dollars on tires due to needing them for a vacaton. Told it would.take 90 minutes. Sure. Three hours after they ripped me off,had me pay beforehand. Beware.
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Staff
Value for money
#1121835
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I wanted to thank Eric, Dave, Marvin and Chris for their expertise, professionalism and great customer service! I have had many visits to Town Fair over the past 18 years and now have a son who is driving and I trust Town Fair with the care of his tires too. We travel...
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5.0
I liked
  • Professionalism
#1113232
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Redid my whole front end. So alignment was off. I decided to buy rim tire package plus free alignment. When Town Fair tire was done I could do donuts without touching my wheel. The manager told me after I came back in his specialist wasn't in can I come back after. 2.5...
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1.6
#1058852
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