After many years of decent service I returned to Town Fair (Natick MA) to have one tire replaced on my Highlander. The other three tires were easily passable for an upcoming inspection.
I was told I had to buy 4 new tires ($190 each) or nothing. Something about "company policy" on 4 wheel drive vehicles, even though I had purchased less than 4 in the past. The sales clerk ran it by the manager (like a car dealership) and returned with the same message.
This store's attitude needs an adjustment. Check out Firestone instead, they were much more professional.
Review about: Town Fair Tire Tires.